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What are the most important elements of a successful website?
I already have a website and I need to update it. Can you help me?
Do you display any banners or pop-up ads on my website?
How do people find my website?
Can you guarantee my website will appear on the first page in a search engine?
Why can't I find my website in the search engines?
Can I see how many visitors I've had to my website?
Can I get email with my website?
Can my email go through you, and can you provide Spam Filtering for my emails?
  How do I set up an email account in Outlook?
  How do I set up an email account in Outlook 2007?
  How do I set up an email account in Outlook 2003?
  How do I set up an email account in Outlook 2000?
  How do I set up an email account in Windows Email?
  How do I set up an email account in Thunderbird?
  How do I set up an email account in Eudora?
  How do I set up an email account in Opera?
  How do I set up an email account in IncrediEmail?
  How do I set up an email account in Pegasus?
  How do I set up an email account on an iPhone?
  How do I set up an email account in Windows Mobile?
How do I cancel my Web hosting plan?
How long has Coastal Web Designs been in business?
Where is your head office?
How do I contact customer support?



What are the most important elements of a successful website?

  • Ensure your site is findable by your target audience
  • Ensure the graphic design on your website is professional and portrays your company image
  • Provide your visitors with interesting content that will assist them to make decisions and make them want to return to your website or visit your location
  • Ensure your website quickly and accurately conveys the essence of your business, detailing your products or services while conveying your sustainable differentiators



I already have a website and I need to update it. Can you help me?

Yes, we also offer website redesign for the lowest cost of only $40 per hour.




Do you display any banners or pop-up ads on my website?

Absolutely not. Your new website is yours, and you have complete control over its contents and which third-party advertisements, if any, appear on it.




How do people find my website?

In addition to search engines (see below), there are a variety of ways to help visitors find your website which include printing your email address and website address on all of your pamphlets and promotional materials and business cards, and "tag lines" at the bottom of all your email messages communications.

You can also improve your search enine rankings by looking for other related websites that are willing to trade website links with you. Each website ultimately benefits from this dual partnership.

Advertising in industry-related online ezines and newsletters, traditional media (magazines, newspapers, etc.) will also help your marketing strategy. The Internet is a very far reaching and cost-effective means of website awareness, but that doesn't mean that traditional forms of advertising should be ignored. A good marketing campaign includes traditional media.




Can you guarantee my website will appear on the first page in a search engine?

Nobody can guarantee your website will appear on the first page of any search engine results because of the ever-changing algorithms and formulas search engines utilize. There are hundreds of different search engines and indexes, all of which have their own method of determining what ranking they will give you based on a keyword search.

Certain optimization techniques work in one search engine but are given less weight or even penalized by another. The overall strategy we employ is to find a happy medium and make sure your keywords are present where they need to be. Other factors such as website popularity (determined by how many other popular websites are linking to you), keyword placement in your page titles, page text, alternate text for images and meta tags (special tags read by some search engines which contain keywords specific to your industry and the website content) will determine the relevance of your website relative to the keywords people have used when using search engines.

With every custom website we create, we include submissions to the most popular free search engines and indexes such as Google, Yahoo and Bing.




Why can't I find my website in the search engines?

Once your website has been submitted to the top search engines, it may take several days or weeks, or even months, to actually spider (or index) and list your website in their directory.




Can I see how many visitors I've had to my website?

Yes, we provide Web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting Web tracking facts which you should find useful for future marketing campaigns.




Can I get email with my website?

Yes, when you host your website with Coastal Web Designs, you can set up any number of email addresses to suit your needs (e.g. sales@your-domain.com, support@your-domain.com, info@your-domain.com, john.smith@your-domain.com).




Can my email go through you, and can you provide Spam Filtering for my emails?

Yes, we can set up as many email boxes as you require, and we also provide an excellent Spam Filtering service which gets rid of those unwanted spam emails. Our spam filtering service automatically reads every email sent to you, and determines whether to send it along to your inbox, or move it to a special spam holding mailbox.




How do I set up an email account in Outlook Express?

To set up an email account in Outlook, view this video.







How do I set up an email account in Outlook 2007?

To set up an email account in Outlook 2007, view this video.







How do I set up an email account in Outlook 2003?

To set up an email account in Outlook 2003, view this video.







How do I set up an email account in Outlook 2000?

To set up an email account in Outlook 2000, view this video.







How do I set up an email account in Windows Email?

To set up an email account in Windows Email, view this video.







How do I set up an email account in Thunderbird?

To set up an email account in Thunderbird, view this video.







How do I set up an email account in Eudora?

To set up an email account in Eudora, view this video.







How do I set up an email account in Opera?

To set up an email account in Opera, view this video.







How do I set up an email account in IncrediEmail?

To set up an email account in IncrediEmail, view this video.







How do I set up an email account in Pegasus?

To set up an email account in Pegasus, view this video.







How do I set up an email account on an iPhone?

To set up an email account on an iPhone, view this video.







How do I set up an email account in Windows Mobile?

To set up an email account in Windows Mobile, view this video.







How do I cancel my Web hosting plan?

It's easy. There are no cancellation fees, and you can cancel your Web hosting plan at any time, without hassle. To do this, simply login to your PayPal account and cancel the subscription, or contact us and we will be pleased to cancel the subscription for you. Once you cancel, your website will remain live on the Web until your renewal date. Monthly plans won't be charged starting the next month. Yearly plans won't be charged starting the next year. Once your renewal date arrives, we will provide you with a complete copy of your website (including all Web pages and images) so that you can move to an alternate Web host server.




How long has Coastal Web Designs been in business?

Our parent company, Listmedia, has been helping people establish and grow online their businesses since 1999, and has created dozens of successful products and services. In a few short years, Listmedia turned a one-man operation into what is now a highly successful corporation with employees in Canada, thousands of customers across every Internet-connected country on the planet, and revenues exceeding 6 figures per year.




Where is your head office?

Our head office is located at 2686 162 Street, White Rock, British Columbia V3S 8E4.




How do I contact customer support?

If you've got a general question, then use our contact form to send it to our customer support team.